Welcome to CraftsCy!
These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.
1. General Information
This website is owned and operated by CraftsCy Private Limited, India’s premier home décor manufacturing brand, offering a wide range of handcrafted products including pre-marked MDF bases, wooden décor for kids’ rooms, personalized lamps, wall art, and more.
Our goal is to help families create beautiful, meaningful art together and elevate their living spaces with warmth and creativity.
For customer support, you can reach us at +91 91540 66011 or via email at gmail:contact@craftcy.in
2. Use of the Website
You agree to use this website only for lawful purposes.
You must not misuse the site, introduce viruses, or attempt any unauthorized access to our systems or data.
By using this site, you authorize us and our representatives to contact you via email, phone, SMS, or third-party messaging apps regarding your orders or promotions.
3. Product Information
We make every effort to display product details, colors, and images as accurately as possible.
However, actual appearance, dimensions, or colors may slightly vary due to screen differences, natural materials, or manual craftsmanship.
4. Pricing & Payment
All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes.
We reserve the right to modify product prices without prior notice.
Accepted payment options will be clearly displayed during checkout.
5. Shipping & Delivery
Delivery times depend on your location and product availability.
Applicable shipping charges will be mentioned at checkout.
We work with reliable courier partners to ensure safe and timely delivery of your orders.
6. Cancellations, Returns & Refunds
Please refer to our dedicated Cancellation & Returns Policy for complete details.
Refunds, when applicable, will be processed using the original payment method.
7. Intellectual Property
All images, graphics, text, designs, and content on this website are the exclusive property of CraftsCy Private Limited and protected by Indian copyright and trademark laws.
Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
CraftsCy Private Limited shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Changes to Terms & Conditions
We may update or revise these Terms from time to time without prior notice.
Your continued use of our website constitutes acceptance of the updated Terms.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
11. Contact Information
For any questions or concerns regarding these Terms, please reach us at:
📞 +91 91540 66011
📧 gmail:contact@craftcy.in
Thank you for shopping with CraftsCy!
✨ Bringing creativity and craftsmanship to every home.
