At CraftsCy, we deeply value the trust our customers place in us. We uphold the highest standards for secure transactions and customer data privacy. Please review the following statements to understand how we collect, use, and protect your information.

Note: This privacy policy may be updated periodically without prior notice. We encourage you to check this page regularly to stay informed of any changes.

1. 🔐 Collection of Personal & Identifiable Information

  • We collect personally identifiable information (e.g., name, email address, phone number) when you register for a free account on craftsCy.in.
  • Browsing is open to all, but placing an order requires registration with valid personal details.
  • By registering, you authorize CraftsCy and its representatives to contact you via email, phone, SMS, or third-party messaging apps.
  • We may use your contact details to share updates, offers, and product launches tailored to your interests and past orders.

2. 📊 Use of Demographic & Profile Data

Your personal data helps us:

  • Fulfill service requests and orders
  • Resolve disputes and troubleshoot issues
  • Promote safe and secure shopping
  • Process billing and payments
  • Measure product interest and improve offerings
  • Customize your browsing and shopping experience
  • Prevent fraudulent or erroneous transactions
  • Enforce our Terms of Use and other policies

We also analyze demographic and behavioral data to enhance our services and product range. Your IP address may be used to diagnose technical issues and gather broad location-based insights.

Optional surveys may request demographic details (e.g., zip code, age, income level) to personalize your experience and content recommendations.

3. 🍪 Cookies

CraftsCy uses cookies to enhance your browsing experience:

  • Cookies are small data files stored on your browser by our server.
  • They help remember user-specific preferences and interactions.
  • We use both temporary and permanent cookies.
  • Our cookies do not store personally identifiable information.

4. 🔄 Sharing of Personal Information

We may share your information with trusted corporate affiliates to:

  • Detect and prevent identity theft, fraud, or abuse
  • Correlate related accounts for security purposes
  • Provide co-branded or joint services (only if requested)

These entities will not market to you unless you’ve explicitly opted in.

We may disclose personal information if required by law or in good faith to:

  • Respond to legal processes (e.g., subpoenas, court orders)
  • Enforce our Terms or Privacy Policy
  • Protect the rights, safety, or property of CraftsCy, our users, or the public

In the event of a merger or acquisition, your data may be transferred to the new entity, which will continue to honor this privacy policy.

5. 🧱 Security Measures

We implement robust security protocols to protect your data:

  • Secure servers are used when accessing or updating account information
  • We follow strict internal guidelines to prevent unauthorized access, misuse, or alteration of your data

6. 📢 Third-Party Advertisements

CraftsCy may display ads from third-party providers:

  • These companies may use non-personal data (excluding name, email, phone, address) about your visits to show relevant ads
  • This helps us offer products and services aligned with your interests

7. 📬 Questions or Concerns?

For any inquiries regarding this policy, please contact us at:

📧 contact@craftcy.in. 

🛒 Order Policy

Please note: If payment is not received within 3 days of placing an order, it will be automatically cancelled.